Getting your test results
When you have had a test, the doctor will advise you of the follow-up action following your test and how you will receive your results:
- If no further action is required, we will not contact you
- Make an appointment to see a doctor 7 to 10 days/as directed after you have had your test (if advised)
- Make a telephone appointment to see a doctor 7 to 10 days/as directed after you have had your test (if advised)
There is no need for you to routinely contact us for your results.
Systems are in place to ensure patients are contacted immediately regarding any results requiring urgent action.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your SystmOnline account
Questions about your results
If you want to talk to someone about your results, phone us on Chapel Street Medical Centre 01332 680520 or Mayfield Medical Centre 01332 680530 and someone will be in touch.
Blood tests
Booking a blood test appointment
Information for practice staff to include when communicating and sending out information to patients regarding their blood test appointment. For use on practice website, letters, text message etc.
Routine blood tests from your GP
If you have been asked to have a routine blood test you must now book online through Swiftqueue.
You can book your online appointment at Phlebotomy (Blood Tests) | University Hospitals of Derby and Burton or go directly to the Swiftqueue website.
Please note that for a routine test you will not be seen if you attend without an appointment.
When you book, please ensure you have received an email from Swiftqueue as confirmation of your booking.
You do not have to have your test at your nearest clinic, you may find that your waiting time is reduced if you are flexible as to where you have your test.
For guidance on how to book your test, please see how do I book my blood test appointment?
Urgent blood tests required within 48 hours
If your blood test is urgent i.e. within 48 hours, then we do have daily walk-in slots available at Babington Hospital, Coleman Street Health Centre, Florence Nightingale Community Hospital and St Oswalds. This means you can attend and be seen on the day. The advice is to come early, you may be required to wait.
Important: Important
These are for urgent bloods only and if this is not specified by your GP you will be asked to book via Swiftqueue.
No access to the internet
We understand that not everyone has internet access. If you do not have internet access then you are able to attend Babbington Hospital, Coleman Street Health Centre, Florence Nightingale Community Hospital or St Oswalds and you will be seen as a walk-in appointment. These appointments are only for people who cannot access the internet, if we suspect abuse of this system then we will ask you to book an appointment. The advice is to come early, you may be required to wait.
Clinic times
Derby urgent treatment centre
DUTC has temporarily suspended the adult phlebotomy clinic on a Monday 10am to 1pm until further notice.
Monday provision – Patients who require an urgent test can still access a walk-in appointment at Florence Nightingale Community Hospital. Please note, that walk-in appointments continue to be for urgent appointments and for patients unable to book via Swiftqueue online.